Terms of Service
Welcome to Nakheel Group. By using our website, www.nakheelgroup.ch (the “Site”), and making a purchase, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully.
1. Acceptance of Terms
By accessing or using our Site, you agree to be bound by these Terms, including any additional terms and conditions and policies referenced herein. If you do not agree to all the terms and conditions, then you may not access the Site or use any services.
2. Payment Terms
We accept the following payment methods: Credit Card, PayPal, Bank Transfer. By making a purchase, you agree to provide current, complete, and accurate payment and billing information. You authorize us to charge your payment method for the total amount of your order.
3. Order and Service Delivery
All orders are subject to acceptance and availability. We reserve the right to refuse any order placed with us. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
4. Refund and Cancellation Policy
Please review our Refund and Cancellation Policy for details on how refunds and cancellations are handled. You are entitled to cancel your order within 14 days without giving any reason. Certain services may not be eligible for a refund; please refer to the specific policy for more details.
5. User Obligations
By using our Site, you agree to:
– Provide accurate and truthful information when placing an order or creating an account.
– Not use our services for any illegal or unauthorized purpose.
– Comply with all applicable local, state, and international laws.
6. Privacy Policy
Your submission of personal information through the Site is governed by our Privacy Policy. By using the Site, you consent to the collection and use of your information as described in this policy.
7. Intellectual Property Rights
All content on this Site, including text, graphics, logos, images, and software, is the property of Nakheel Group or its content suppliers and is protected by Swiss and international copyright laws. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission from us.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Nakheel Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses arising from or in connection with your use of the Site or services.
9. Dispute Resolution
Any disputes arising out of or related to these Terms shall be governed by the laws of Switzerland, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Zurich, Switzerland.
10. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms at our sole discretion. Any changes will be posted on this page with an updated effective date. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes.
11. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Nakheel Group
Falkenstrasse 30, 8008 Zurich
Email: info@nakheelgroup.ch
Phone: +4178 7695859
Cancellation Policy
We understand that plans can change, and we are committed to providing a fair cancellation process. Please read our policy below for details on cancellations and refunds.
1. Cancellation Requests
– You may cancel your order within 14 days of the purchase date to be eligible for a refund.
– To cancel an order or service, please contact our support team at info@nakheelgroup.ch with your reason for cancellation.
2. Refund Eligibility
– Cancellations made within 14 days will receive a full refund, minus any non-refundable fees (if applicable).
– Refunds will be processed to the original payment method within 7-10 business days after the cancellation is confirmed.
– Certain services may not be eligible for a refund if stated at the time of purchase.
3. Non-Refundable Services
– Customized services that have been tailored specifically for the customer are non-refundable once work has begun.
– Digital services once accessed or downloaded are generally non-refundable.
4. Changes to this Policy
– We reserve the right to modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting to this page.
For any questions regarding our cancellation policy, please contact us at:
Email: info@nakheelgroup.ch
Phone: +4178 7695859